Privacy Statement - "HelloMaldives HOLIDAYS"

INFORMATION REQUEST

There are several areas on our site where we request information from the visitors/guests. The types of personal information we request are:

Username and Password
Name
Address
Gender
Date of birth
Nationality
E-mail address
Telephone number
Fax Number
Credit Card Information (name of cardholder, credit card number and expiry date)
Travel details, including
1. proposed check-in and check-out dates
2. number of rooms required
3. proposed pick-up and drop-off dates & time,
4. flight information – flight number, arrival and departure time,
5. number of passengers,
6. name(s), date(s) of birth, nationality, gender, telephone number, e-mail address, passport number of all passengers
Friend's name(s) and e-mail address (es).

We request these information when you register as a member, make reservations for our products or services, utilize our online services (such as eCard or Tell Your Friends), request for our newsletter or participate in our special programs and online contests.

THE ePARTNER PROGRAM

www.hellomaldives.com runs a program whereby visitors from our ePartner's site can purchase travel products from a co-branded version of or directly from our website. Please note that this policy only applies to information collected at our web site (including information you provide when you register as an ePartner) EXCEPT that we reserve the right to use your name, logo(s), trade name(s), trademark(s), intellectual property and images for our advertising and marketing purposes. The information that we request when you register as an ePartner is:

the details of the representative of the ePartner submitting the request for registration;
the name and business description of the ePartner;
the name, description, category and URL address of the ePartner's web site; and
the number of unique visitors and page views in respect of the ePartner's web site.

This policy does NOT apply to information collected at co-branded versions of our web site nor the web sites of our ePartners.

USE OF INFORMATION

We use the information you provide for one or more of the following purposes:

To process your request to purchase our product(s) or service(s);
To confirm your travel arrangements;
To enhance our service to you the next time you visit our site by providing you with the most personalized web experience possible;
To send you newsletters and updates on our latest travel news and special offers or promotions with your permission. You can always decline to receive this service by unsubscribing for the newsletter when you register or by clicking on the link entitled "My Account" and indicating your preference there;
To fulfill your request when you use our eCard or Tell Your Friends services;
To post your messages on our Travel Board or on our Feedback service;
To reply to you on your queries or feedback;
Our own reference; and
Our own marketing purposes. We will not disclose your personal information or e-mail addresses to third parties in a manner not specified in this privacy policy.

The information we provide to our service providers (for example, hotels, tour and transfer operators, airlines, cruise operators) and third party intermediaries (for example, credit card companies and banks) are information essential in providing the service or products purchased by you. Without this disclosure, www.hellomaldives.com would not be able to operate.

DEMOGRAPHIC INFORMATION

Please note that we may also provide aggregate statistics about our customers to third parties but these statistics will never ever identify any single user.

HOW WE PROTECT THIS INFORMATION

To prevent unauthorized access, maintain data security, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use the leading encryption software, Secure Socket Layer (SSL) protocol. The information you enter is converted into code before being dispatched securely over the Internet.

NEWSLETTERS AND UPDATES

You can always decline to receive our newsletters and update service by unsubscribe for the newsletter when you register or by clicking on the link entitled "My Account" and indicating your preference there.

LINKS TO OTHER SITES

Please note that our site links to other sites and that the privacy policies of these sites may differ from ours. We advise you to check the privacy policies of other web sites before disclosing any personal information. In any event, please note that these sites do not share your personal information with us.

CHAT SESSIONS, E-MAIL EXCHANGES AND BULLETIN BOARDS

Please also be aware that when you voluntarily disclose personal information through chat sessions, e-mail exchanges and bulletin boards, that such information can be collected and used by others and may result in unsolicited messages to you from other parties.
www.hellomaldives.com offers users the ability to tell their friends about our web site. When you use this service, we will ask for your e-mail address and the e-mail address of your friend to fulfill your request. These are one-time only e-mails.

eCARDs

www.hellomaldives.com offers users the ability to send electronic greeting cards to their friends and family. When you use this service, we will ask for your e-mail address and the e-mail address of the recipient to fulfill your request.

These are one-time only e-mails.

COOKIES

Our web site does not use cookies.

LOG FILES

Our web site collects the following information without your knowledge:

your IP address;
the browser type;
the domain name(s); and
access time(s).

These information are used for our own research purposes and do not link to your personal information. Please note that we may also provide aggregate statistics to third parties but these statistics will never ever identify any single user.

CHILDREN'S PRIVACY

Our web site does not knowingly collect personal information from users under the age of 18. We have a built in mechanism, which will not allow a person under 18 years of age to register as a member.

ACCESSING / CORRECTING / UPDATING PERSONAL INFORMATION

You can access correct or update your personal information at any time by clicking on the link on our homepage entitled "My Account". Your account is password protected so that only you can access it and view the member information relevant to your account. Please note that we do not retain your credit card information online, as such you will not be able to access, correct or update it.

CHANGES TO PRIVACY POLICY

If we change our privacy policy, we will post our new policy on this page so that you are always informed of the way that we use information we collect. Your continued use of our web site following the posting of changes to these terms will mean you accept those changes. Regardless of later updates, we will never use the personally identifiable information you submit under this current policy in a new way without first providing you with an opportunity to opt out or otherwise prevent that use.

LEGAL DISCLAIMER

We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site or we believe such disclosure is necessary to protect and defend the rights, property or safety of www.hellomaldives.com, our users or others.

E-MAIL LINKS

We use the e-mail links located on our web site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions and comments. We may also file your comments to improve our web site, or review and discard the information. We will not share your personal information with third parties without your express permission.

HOW TO CONTACT US

If you have any questions regarding security and privacy issues, please contact us at privacy@hellomaldives.com.

Tel: 00 960 333 5762 ; Fax: 00 960 333 5763